Boeing’s eCommerce takes flight.

TMG's back-end experts bring Boeing's E-commerce applications up to speed.

Industry

Avio Transportation

Year

2019

Services

Social Content
Campaign Video
Campaign Development

Client Needs

Boeing’s B2B and internal E-commerce products ran slowly and were overloaded with bugs.

Client Needs

Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. As America’s biggest manufacturing exporter, the company supports airlines and U.S. and allied government customers in more than 150 countries. Boeing products and tailored services include commercial and military aircraft, satellites, weapons, electronic

Unique Challenge

Lacking in-house SAP Commerce (Hybris) and Data Hub expertise, they needed a partner who could quickly identify and correct the range of back-end issues affecting functionality and efficiency.

What We Did

We applied our expertise in SAP Commerce (Hybris), Data Hub, and database architecture to upgrade frameworks, dramatically improve query and call speed. We also build custom extensions to optimize out-of-the-box components.

Critically, we also set up integrated Adobe Analytics to ensure that success was consistently measurable.

  • Applied expertise in SAP Hybris Commerce, Data Hub, and database architecture
  • Upgraded frameworks
  • Dramatically improve query and call speed
  • Built custom extensions to optimize out-of-the-box components.
  • Set up integrated Adobe Analytics to ensure that success was consistently measurable.

The Results

While our work with Boeing wasn’t visible to the naked eye, their users felt it.
The back-end fixes we implemented empowered their B2B and internal users to complete transactions quickly and efficiently, with high levels of satisfaction.

Our team left behind a framework that equips Boeing for success for years to come.


Growth in cart
conversion

+ 49%


Bounce rate
reduction

+ 33%


Increased
Efficiency

+ 27%

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